The Latest Decent Homes News

Peggy Baker, who has lived at Longley Hall Farm estate for 30 years, is over the moon with the improvements that have been made to her flat as part of the Decent Homes programme. She is one of just over 500 Sheffield Homes customers celebrating the end of a three year makeover on the Longley estate, which has transformed council homes with new windows, kitchens and bathrooms.

 

Peggy was just one of several customers who wrote to Sheffield Homes and its partner contractor Keepmoat, to say a huge thank you for her home improvements. Peggy, who will celebrate her 80th birthday next year, said she had really appreciated the personal touch and kindness of the Sheffield Homes and Keepmoat staff.

 

Peggy said: “Everything is absolutely first class and other neighbours agree. I am delighted with everything, especially my new kitchen. The workers were keen to make any changes to help me live in my home more easily. I have a bad leg and they fitted a special cooker for me at a height that was easy for me to use. They even took extra care to carefully refit all the doors that are very special to me as my late husband had made them.”

 

John O’Neil, Site Manager for Keepmoat, said his team has always gone the extra mile for customers on the estate. He said, “I’ve had trainees carrying shopping up to third floor flats for tenants and my supervisor, Sean, has washed curtains for elderly tenants who don’t have family to help them.  I’ve also had joiners carrying out tasks like putting new light bulbs in for tenants who can’t manage it themselves.  We’ve even let tenants borrow a fridge and a washing machine out of the respite property when they really needed them – we genuinely care about the wellbeing of the people who live round here.”

 

Lindsey Hill, Decent Homes Assistant Project Manager for Sheffield Homes, added: “John has a fantastic team around him and has always made it clear that no problem was too small to be dealt with. It was no surprise to me to learn that he had been awarded 3 Gold and 1 bronze Considerate Constructor awards.  This just one of many examples where Sheffield Homes staff and our partners have worked very closely with customers to make sure they receive excellent service, where we always try to deliver above and beyond their expectations.”