Getting In To Do The Work

The contractor will need access Monday to Friday, from 8am to 5pm.

 

If they need access outside these times, they will tell you in advance.

 

The improvement work isn't always continuous and workers will need to be in at different times of the day. The workers will arrange with you when they need access to your home.

 

Whilst the contractors are working in your home it is vitally important that the access to your home is not restricted, this might mean leaving a key with a neighbour or Customer Liaison Advisor (CLA) if you are not going to be around.  Each contractor has a safe where they can keep your keys while you are out.