Witness support  

This forms part of our Anti social behaviour policy

Witnesses are very important to us and we understand that for victims of anti-social behaviour who are collecting evidence to help us then this can be a frightening and distressing time.  We recognise this and will do all we can to support our witnesses throughout the process. We will do this by:

• Taking complaints seriously
• Dealing with complaints as quickly as possible
• Discussing the action we are taking with witnesses
• Keeping witnesses informed throughout the case

In the more serious cases we can take steps to make people feel more secure in their home. This can include:

• Additional door security
• Window locks
• Spyholes
• Letterbox covers
• Security lights
• Installation of cameras
• Smoke alarms
• Environmental work around the property
• Connection to the Council City Wide Alarm system

In some serious cases we will arrange for witnesses to be moved away from their home temporarily.  Many tenants have lived in their homes for many years and don’t want to leave the area for good but feel they need to get away until the situation is resolved. 

 Should we have to take legal action and our witnesses need to give evidence at Court there are a range of measures we can offer.  Sheffield Homes has its own Witness Support Officer who will work with people to ensure they are supported and reassured throughout the case.  

 The Witness Support Officer will arrange a Court visit prior to the hearing taking place to make them aware of the layout and what to expect on the day.
 Then, on the day of the hearing we will: 

• Arrange transport to and from the Court
• Arrange for a solicitor/barrister to talk to witnesses prior to the start of the hearing to explain exactly what is going to happen and discuss any concerns or worries
• Arrange for a separate waiting room at the Court
• Provide refreshments and lunch
• Compensate for any loss of earnings

After the hearing we will ensure that we keep in contact and offer continued support.