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Find out about homeless services

If you are homeless or at risk of becoming homeless, please visit First Point at Howden House, 1 Union Street, to find out about applying to use our services. You should see one of our Customer Service Advisors and make it clear that you want to make a homeless application.

The Homeless Section phone number is 0114 2734406/ 2735142. Outside working hours, ring the emergency number (0114 2442441) or Freephone 0800 7311689.

Staff will discuss with you all Housing Advice, Homeless and Housing Options. If necessary, a member of Housing Solutions will also complete a Homeless Assessment.

Even if you do not meet all criteria, the Council may still provide temporary accommodation whilst they assess your case . They may also help you find accommodation. You may also consider using one of two main types of hostel.

If you are awarded a Homeless Priority, somebody called a Homefinder will help you through the rehousing process, including:
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  • Bidding, viewing and signing for a property
  • Advice on obtaining identification
  • Completing forms
  • Advice on drop-in services
  • Help with new tenancy visits

If you are awarded Homeless or Threatened with Homelessness Priority, the Homefinder Support Team will manage your priority for the award period. Use the Frequently Asked Questions document below to find out more about this.

Contact the Homefinders Team by:

Telephone: 0114 2736272 or fax 2735316 (between 8:30am and 5:30pm)
 
Post: 18-22 Union Street, Sheffield

A Homefinders Team leaflet is now available - use the link below to open, save or print a copy:

Homefinders Team leaflet PDF 1.33Mb

Read our list of Frequently Asked Questions about the Homelessness or Threatened with Homelessness Priorities:

Frequently Asked Questions.doc 32Kb

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Please call:
North Call Centre on 0114 293 0000
South Call Centre on 0114 205 3333