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Use the links in the left hand menu to find out everything you need to know about our repairs service.
Urgent repairs
To report a repair, call our Repairs Service Centre on 0114 273 5555.
Please do not telephone the Area Housing Office, Call Centres or First Point to report repairs.
You can drop into Howden House First Point or any other First Point to report a repair.
Non-urgent repairs
Non-urgent repairs can be registered by text message. Simply text the details of your repair to 07791 920 923; we will acknowledge your request by text to your mobile and ring you by the end of the next working day (Monday to Friday, 8.00am – 5.30pm) to arrange your repair.
You can also report non-urgent repairs by email
Out of hours emergencies
If you have an emergency and need immediate attention outside normal office hours, or on weekends or bank holidays, please telephone 0114 273 0101.
Emergencies include burst pipes, the boarding up of doors and windows, total loss of electricity supply , Central heating breakdowns where there is no other form of heat in the property.
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