Will I get charged for any repairs?
We will repair and maintain the following:
- The structure and outside of the buildings – roofs, outside walls and doors, window sills and frames, chimneys and chimney stacks, drains, gutters and outside pipes.
- Inside walls, skirting boards, doors, door frames, floors, ceilings and major replastering work.
- Electrical wiring, sockets and light fittings, gas and water pipes.
- Heating equipment, such as fires, radiators and storage radiators.
- Water heating equipment, such as boilers and immersion heaters.
- Kitchen and bathroom fixtures, such as sinks, basins, baths, showers and toilets.
- Pathways and steps which are the main way of getting to your home.
- Shared TV aerials.
- The glass in outside doors and windows.
- Supporting and retaining walls.
- Metal railings, if these are thought to pose a health and safety risk.
We will also decorate the outside and any shared parts of a building when necessary. With your help we will maintain the shared parts of the building - please let us know if you see any repairs that need doing in communal areas.
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You are responsible for:
You must look after your home and put right any damage that you, a member of your family or a guest in your house has caused either deliberately or through neglect or carelessness. If you do not, we will repair the damage and charge you for the work. We call these jobs "rechargeable repairs".
If there is a doubt about how damage was caused, we will come and check the problem before we make a decision.
This might include:
- Alterations carried out to your property without permission
- Broken doors or door frames
- Lost keys
- Replacement locks
- Forced entry
- Broken window frame
- Broken kitchen units, toilets, baths or basins
- Broken electrical fittings
Sheffield Homes is not responsible for decorating the inside of your home. Sheffield Homes will not carry out work to your own electric fires or electric heating systems.