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Call us:   North: 0114 293 0000 South: 0114 205 3333

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Christmas and New Year opening times 

We would like to wish all of our customers an enjoyable festive season and Happy New Year.

Office opening and closing

The opening and closing arrangements for Sheffield Homes First Points, Area Housing Offices and the Sheffield Property Shop are:

Date

   Opening times

  23 December        Open until 1pm (3pm at Howden House)
  24 to 27 December       Closed
  28 & 29 December       Open as normal
  30 December       Open until 1pm (or 3pm at Howden House)
  2 January       Closed

Repairs service arrangements

Kier’s Service Centre will be staffed until 5.30pm on 23rd December and 30th December. However, Kier will be operating an emergencies-only service on the afternoons of these two days. Should you need to report a repair please call 0114 273 5555.

Council Housing Emergencies

Please use the following telephone numbers for any emergencies that occur when our offices are closed.

Homelessness: Freephone 0800 7311689

Emergency Repairs: Please call 273 5555 (such as blocked drains, burst internal pipes, gas, electrical and district heating emergencies and boarding up broken windows)

Gas Leaks: Please call 0114 273 5555 or 0800 111 999

Lift Breakdowns: Please call 0114 273 7693

Communal Aerial Breakdown: Please call 0114 273 5555

Fire: Please Call 999 and ask for the Fire Service

Please call:
North Call Centre on 0114 293 0000
South Call Centre on 0114 205 3333