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Repairs, maintenance and improvements

Leaflets about repairs, maintenance and improvements

Repairs and maintenance to your home

Information about what to do if any repairs are needed to your home can be found in the leaflet Repairs and maintenance to your home.

The leaflet includes information on:

  • How to report repairs - by phone, in person, in writing or by text message.
  • The details to give when reporting repairs.
  • How soon different types of repairs are carried out once reported.
  • How to report emergency repairs outside normal office hours.
  • Types of repairs that we will not carry out.
  • Gas servicing
  • Permissions that you need before doing any alterations to your home
  • Situations in which tenants can use the right to repair scheme to get overdue work done themselves, how to claim and  a list of the contractors that tenants can use.

Tenants’ own improvements

Information on how tenants who are about to move from their council home can claim back some of the cost of improvements they have carried out themselves can be found in the leaflet Tenants own improvements. This leaflet is ONLY available via the Website.

The leaflet includes:

  • The types of improvement that may qualify for the scheme.
  • Guidance on how to make a claim and timescales to apply.
  • Evidence that the work was carried out by the tenant and with the approval of the Council or Sheffield Homes.
  • A form for use when making a claim.

Condensation

Advice on how to reduce and possibly eliminate condensation in the home can be found in the leaflet Condensation.

The leaflet includes information on:

  • The most common causes on condensation.
  • Simple and practical ways to prevent condensation.
  • How to get rid of condensation or mould growth.
  • The difference between damp and condensation.
  • How to spot rising damp and how to deal with it.

Central Heating

Advice about how to operate your central heating, how it works most efficiently and what to do if it breaks down.

Asbestos in the home

We are running an asbestos awarenss campaign and sending information to tenants about any asbestos we have found in their homes. Unless it is damaged, disturbed or in poor condition, asbestos is not usually a problem. To help answer your questions about asbestos we’ve produced a new guide called ‘Asbestos in the home’. 

Where to get these leaflets

You can download them from this page or pick them up from any of our offices. You can also call us on 0114 293 0000 or 0114 205 3333 and we will send you copies.

Please call:
North Call Centre on 0114 293 0000
South Call Centre on 0114 205 3333


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