Telling us what you think and getting involved

Leaflets about telling us what you think and getting involved

Complaints, Praise and Suggestions

We are committed to providing good quality, value-for-money services in an efficient and courteous way. We welcome comments from our customers.

Our Complaints, Praise and Suggestions leaflet describes how and where you can make a complaint, praise or suggestion about the services Sheffield Homes provides.

The leaflet outlines:

• How to get in contact
• What happens next
• What to do if you're not happy with how we’ve dealt with your complaint

Getting Involved

Resident involvement is vital to improving services and increasing customer satisfaction. Our Getting Involved leaflet, available soon, explains all the ways that people can get involved in shaping our services.

Where to get these leaflets

You can download them from this page or pick them up from any of our offices. You can also call us on 0114 293 0000 or 0114 205 3333 and we will send you copies.