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Housing Estate Services Customer Charter Leaflet

Services provided on council estates

Details of the standards that Sheffield Homes works to in keeping council estates clean and tidy are in the leaflet "Housing Estate Services Customer Charter". The leaflet is available from all Area Housing Offices. Or you can download a copy from this page.
 
The leaflet includes information about:
 
  • Timescales for removing dumped rubbish and graffiti
  • Grass cutting and pruning bushes and shrubs
  • Cleaning communal areas to blocks of flats
  • Clearing blocked rubbish chutes to blocks of flats
  • How we will report on our performance in keeping estates clean
  • How tenants can comment on estates services
 

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This leaflet explains the services we provide on council estates in Sheffield  (143 KB)
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This leaflet explains the services we provide on council estates in Sheffield  (3.11 MB)