Neighbour Relations
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We have a specialist team that delivers an effective, customer-focused tenancy management service that recognises the diverse needs of the community in the area.
In partnership with the local community, the police and other like-minded organisations we aim to provide a sense of belonging and security to the tenants and residents who live within the North of Sheffield neighbourhood.
Key targets:
- Ensure that all new tenants are visited within four weeks of moving in
- Take prompt effective action on all reported cases within target time scales
- A resolution to complaints of serious or persistent anti-social behaviour, nuisance or harassment
- Assurance that all cases of racial harassment and abuse are dealt with consistently, fairly and appropriately
- Assisting the police in resolving cases of crime and disorder
- Legal action against perpetrators of anti-social behaviour by seeking injunctions, committal proceedings, anti-social behaviour orders, possession and eviction proceedings
- Confidentiality and witness support
- Develop a publicity strategy to raise the profile of enforcement work in the area and to improve understanding of how to register a complaint about anti social behaviour
- Actively encouraging community-led strategies and initiatives
To contact the Tenancy Management Team ring 0114 2930000 between the hours of 8.30am to 5.30pm or Email enquiries@sheffieldhomes.org.uk
A link to the Anti Social Behaviour Charter leaflet
The tenancy conditions for tenants of council houses in Sheffield are in the "You and Your Home" leaflet.
All our standard leaflets are available in Arabic, Bengali, Farsi, French, Kurdish Kurmanji, Kurdish Sorani, Portuguese, Punjabi (Gurmukhi), Somali and Urdu. These are currently the ten languages most commonly used by our customers across the city. We are able to translate any written material into most languages.